Category Archives : Salesforce

Sales Cloud acts as catalyst for business growth.

On May 8, 2017, Posted by , In Salesforce

Sales Cloud refers to the sales module in salesforce.com. It includes leads, accounts, contacts, contracts, opportunities, products, price books, quotes, and campaigns and having features such as Web-to-lead to support online lead capture, with auto-response rules. It is designed to be a start-to-end setup for the entire sales process hence…

Best practices for AppExchange app installation

On April 3, 2017, Posted by , In Salesforce

AppExchange?is the business app store from Salesforce. It?is the world?s leading business app marketplace.?AppExchange apps are customized for Salesforce and extend Salesforce to every department and every industry. It?s a proven ecosystem of apps with millions of installs and thousands of customer reviews to help you find the best match…

Salesforce and Computer Telephony Integration

On March 19, 2017, Posted by , In Salesforce

Computer Telephony Integration or?CTI?is a term that is used to describe the practice of tying your phone system together with your computer systems. It?s a practice that enables you to do a wide range of things that will improve sales and service including More proactive IT support The IT help…

Salesforce Sharing Rules

On February 6, 2017, Posted by , In Salesforce

The sharing of records is very vital for the performance of an organization, so it is very important that you should understand the Salesforce sharing rules. Hence Salesforce sharing rules came into play when records and other data require to be shared among the employees or multiple users in an…

The Future of Customer Service: Service Cloud Einstein

On December 23, 2016, Posted by , In Salesforce

Salesforce Einstein is an artificial intelligence built on the core of the Salesforce platform, where it powers the world?s smartest CRM. It delivers advance AI capabilities to sales, services and marketing. Companies of any size will be able to deploy a connected customer service experience that is predictive, automated and…

Salesforce Integration and Migration using Talend ETL

On November 29, 2016, Posted by , In Salesforce

Data may be easily transferred to and from Salesforce. The data conversion task was made much easier with the Salesforce data import wizard and Salesforce Dataloader.io tools. However, these technologies become too onerous for repetitive, sophisticated, or large-scale data transfer processes. New and established data integration companies have introduced numerous…

Why Data Migration is so Hard and What to do About It

On November 23, 2016, Posted by , In Salesforce

During a Salesforce deployment, data migration can typically consume as much as 60% of the total labor. When AwsQuality considers configuration, training, and project management, data migration stands out as the biggest cost of deployment. There are four fundamental reasons for this: Data is a mess:?Duplicates and inconsistent/incomplete data are…