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Blogs

Eliminate obstacles to boost CRM adoption.

On January 12, 2017, Posted by , In Salesforce, With No Comments

CRM systems have been implemented with little or no consideration given to how sales reps will use them. These systems could be configured to deliver the kind of value that would encourage reps to use them. But, sometimes it is identified that sales reps are often slow to adopt or…

Salesforce Integration with Office 365 SharePoint

On January 5, 2017, Posted by , In Integration, With No Comments

SharePoint Online is a cloud-based service that helps organizations share and collaborate with colleagues, partners, and customers. With SharePoint Online, you can access internal sites, documents, and other information from anywhere-at the office, at home, or from a mobile device. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and…

CTI (Computer Telephony Integration) for Salesforce

On December 30, 2016, Posted by , In Integration, With No Comments

CTI is a technology that enables computers to interact with telephones. It includes use of computers to manage telephone calls like routing of telephone call to the right department from whom you want information. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized…

Do you know why Real Estate is moving business to cloud?

On December 28, 2016, Posted by , In Salesforce, With No Comments

Real Estate is one of the most dynamic industries around. High pressure, deal closure challenges dominate up to the very core of this industry. Businesses are incorporating technologies to stay ahead and one of the many technologies is Cloud CRM and the probably the most important. It allows reps and…

Salesforce AppExchange helps organizations to optimize business

On December 26, 2016, Posted by , In Salesforce, With No Comments

AppExchange is the business app store from Salesforce. It is the world’s leading business app marketplace. AppExchange apps are customized for Salesforce and extend Salesforce to every department and every industry. It’s a proven ecosystem of apps with millions of installs and thousands of customer reviews to help you find the best match…

The Future of Customer Service: Service Cloud Einstein

On December 23, 2016, Posted by , In Einstein,Service cloud, With No Comments

Salesforce Einstein is an artificial intelligence built on the core of the Salesforce platform, where it powers the world’s smartest CRM. It delivers advance AI capabilities to sales, services and marketing. Companies of any size will be able to deploy a connected customer service experience that is predictive, automated and…

Why Salesforce is perfect for solo business owners.

On December 20, 2016, Posted by , In Salesforce, With No Comments

Salesforce is booming nowadays, not only big but also small organizations and even solo business owners are moving to adopt Salesforce to optimize their businesses. Here are few reasons why Salesforce is perfect for solo business owners. Technology availability It gives solo business owners same tools and features as large…

QuickBooks integration with Salesforce

On December 18, 2016, Posted by , In Integration, With No Comments

QuickBooks is a cloud based accounting software package developed and marketed by Intuit. It is used to manage sales and expenses and keep track of day to day business transactions, like invoicing customers and paying bills. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized application. Reasons…

Salesforce1 Mobile App brings real time forecasting to sales team

On December 14, 2016, Posted by , In Salesforce1 Mobile, With No Comments

Forecasting is one of the most challenging aspects of sales. Sales team doesn’t match the requirement of forecasting due to the factors like: Predicting the future is hard. Forecasting needs to be real time. Accurate forecasting needs solid pipeline management. Getting to real pipeline requires constant oversight. In order to…

Best practices to audit your salesforce.com org. (Part-2)

On December 9, 2016, Posted by , In Salesforce, With No Comments

Salesforce.com has been both a business application and a development platform for a decade. It is being used as an integration hub for the cloud because of the number of its APIs and available adapters. Evaluation of an SFDC system configuration for its sustainability and manageability is necessary. Here are…