Gmail and Salesforce integration
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized application. Gmail is a free service provided by Google that enables users to send and receive email over the internet and also provides users with a gigabyte of storage for messages and provides the ability to search…
Best practices for AppExchange app installation
AppExchange is the business app store from Salesforce. It is the world’s leading business app marketplace. AppExchange apps are customized for Salesforce and extend Salesforce to every department and every industry. It’s a proven ecosystem of apps with millions of installs and thousands of customer reviews to help you find the best match…
Salesforce and Computer Telephony Integration
Computer Telephony Integration or CTI is a term that is used to describe the practice of tying your phone system together with your computer systems. It’s a practice that enables you to do a wide range of things that will improve sales and service including More proactive IT support The IT help…
Salesforce Pardot for the optimization of small business.
Pardot is the B2B marketing automation solution for Salesforce users which enables marketers to exceed their lead generation goals. Some of the advantages of Salesforce Pardot are discussed below which will help organizations to optimize their business. Result and Lead observation It helps to see result at every stage of…
Why we should switch from Visualforce to lightning.
Visualforce is the component based user interface framework for the Force.com platform which includes a tag-based markup language in which each tag corresponds to a fine-grained user interface component, such as a section of a page, or a field. Lightning is the collection of tools and technologies which provides a significant upgradation…
Salesforce Sharing Rules
The sharing of records is very vital for the performance of an organization, so it is very important that you should understand the Salesforce sharing rules. Hence Salesforce sharing rules came into play when records and other data require to be shared among the employees or multiple users in an…
How CRM can boost SEO for an organization.
Customer relationship management (CRM) is an integral component of developing any business. You have to do some crucial things to retain and gain customers like identifying prospects and leads, building and nurturing relationships, tracking and analyzing valuable data. CRM acts as a data goldmine. It compiles all the information relevant…
Eliminate obstacles to boost CRM adoption.
CRM systems have been implemented with little or no consideration given to how sales reps will use them. These systems could be configured to deliver the kind of value that would encourage reps to use them. But, sometimes it is identified that sales reps are often slow to adopt or…
Salesforce Integration with Office 365 SharePoint
SharePoint Online is a cloud-based service that helps organizations share and collaborate with colleagues, partners, and customers. With SharePoint Online, you can access internal sites, documents, and other information from anywhere-at the office, at home, or from a mobile device. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and…
CTI (Computer Telephony Integration) for Salesforce
CTI is a technology that enables computers to interact with telephones. It includes use of computers to manage telephone calls like routing of telephone call to the right department from whom you want information. Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized…
