Salesforce Trailhead
Trailhead is an awesome tool design by Salesforce to help new and experience developers. It acts as an academy who wants to be an expert on Salesforce. It is designed in a way that one can go through the different levels of courses like beginners, intermediates and experts level courses….
SAP and Salesforce Integration
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized application. SAP stands for Systems, Applications, and Products in Data Processing that makes enterprise software to manage business operations and customer relations. Integration of SAP with Salesforce can be achieved by adopting following methods….
Salesforce CPQ
Salesforce CPQ stands for Configure Price Quote which helps your channels to close bigger deals faster with visibility into the latest product and pricing information, and the ability to quote quickly. To optimize sales process and enhance ROI, organizations are moving to adopt Salesforce CPQ. Here are some of advantages…
Salesforce Social Customer Services
Salesforce Social Customer Service allows agents to deliver personalized service on any social media platforms like Facebook, Twitter, Snapchat, Instagram and many more. It also lets reps to create leads or cases out of social media posts and send personalized responses on the same social media channels. Organizations are moving…
Salesforce integration with MuleSoft
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized application. MuleSoft is an organization which provides exceptional business agility to companies by connecting applications, data, and devices, both on-premises and in the cloud with an API-led approach. MuleSoft’s Anypoint Platform is the world’s leading…
Sales Cloud acts as catalyst for business growth.
Sales Cloud refers to the sales module in salesforce.com. It includes leads, accounts, contacts, contracts, opportunities, products, price books, quotes, and campaigns and having features such as Web-to-lead to support online lead capture, with auto-response rules. It is designed to be a start-to-end setup for the entire sales process hence…
Gmail and Salesforce integration
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized application. Gmail is a free service provided by Google that enables users to send and receive email over the internet and also provides users with a gigabyte of storage for messages and provides the ability to search…
Best practices for AppExchange app installation
AppExchange is the business app store from Salesforce. It is the world’s leading business app marketplace. AppExchange apps are customized for Salesforce and extend Salesforce to every department and every industry. It’s a proven ecosystem of apps with millions of installs and thousands of customer reviews to help you find the best match…
Salesforce and Computer Telephony Integration
Computer Telephony Integration or CTI is a term that is used to describe the practice of tying your phone system together with your computer systems. It’s a practice that enables you to do a wide range of things that will improve sales and service including More proactive IT support The IT help…
Salesforce Pardot for the optimization of small business.
Pardot is the B2B marketing automation solution for Salesforce users which enables marketers to exceed their lead generation goals. Some of the advantages of Salesforce Pardot are discussed below which will help organizations to optimize their business. Result and Lead observation It helps to see result at every stage of…
