Salesforce Trailhead: A design tool for developers
Trailhead is an awesome tool design by Salesforce to help new and experienced developers. It acts as an academy that wants to be an expert on Salesforce. It is designed in a way that one can go through the different levels of courses like beginners, intermediates and experts level courses….
SAP and Salesforce Integration
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized applications. SAP stands for Systems, Applications, and Products in Data Processing that makes enterprise software to manage business operations and customer relations. Also check: How to Increase Revenue with Salesforce Customer 360? The integration of…
Salesforce CPQ (Configure Price Quote)
Salesforce CPQ stands for Configure Price Quote which helps your channels to close bigger deals faster with visibility into the latest product and pricing information, and the ability to quote quickly. Also check: GDPR (General Data Protection Regulation) To optimize the sales processes and enhance ROI, organizations are moving to adopt…
Salesforce Social Customer Service
Salesforce Social Customer Service allows agents to deliver personalized service on any social media platforms like Facebook, Twitter, Snapchat, Instagram and many more. It also lets reps create leads or cases out of social media posts and send personalized responses on the same social media channels. Organizations are moving to…
Salesforce integration with MuleSoft
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building customized applications. Also check: SAP and Salesforce Integration MuleSoft is an organization that provides exceptional business agility to companies by connecting applications, data, and devices, both on-premises and in the cloud with an API-led…
Sales Cloud acts as catalyst for business growth.
Sales Cloud refers to the sales module in salesforce.com. It includes leads, accounts, contacts, contracts, opportunities, products, price books, quotes, and campaigns and having features such as Web-to-lead to support online lead capture, with auto-response rules. It is designed to be a start-to-end setup for the entire sales process hence…
Gmail and Salesforce integration
Salesforce.com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building the customized application. Gmail is a free service provided by Google that enables users to send and receive email over the internet and also provides users with a gigabyte of storage for messages and provides the ability…
Best practices for AppExchange app installation
AppExchange is the business app store from Salesforce. It is the world’s leading business app marketplace. AppExchange apps are customized for Salesforce and extend Salesforce to every department and every industry. It’s a proven ecosystem of apps with millions of installs and thousands of customer reviews to help you find the best match…
Salesforce and Computer Telephony Integration
Computer Telephony Integration or CTI is a term that is used to describe the practice of tying your phone system together with your computer systems. It’s a practice that enables you to do a wide range of things that will improve sales and service including More proactive IT support The IT help…
Salesforce Pardot for the optimization of small business.
Pardot is the B2B marketing automation solution for Salesforce users which enables marketers to exceed their lead generation goals. Some of the advantages of Salesforce Pardot are discussed below which will help organizations to optimize their business. Also check: Supercharge your Sales and Marketing Process with Salesforce and Pardot Partnership Result…
